The Booking Process for Event

I can’t find a pick-up point that is convenient for me. How do I add a new city?
Contact the Rally Customer Experience team via or the live chat option in the bottom righthand corner of your screen. Let us know the event yo...
Tue, 16 Mar, 2021 at 11:29 AM
I can’t find the event I want to go to on your site. Can you add it for me?
At Rally, we do our best to have a full inventory of all of the concerts, games, races, and other events that our  customers are trying to get to. If you do...
Thu, 29 Oct, 2020 at 3:03 PM
How do I know if my trip is confirmed? What happens if not enough people book?
Rally is crowdpowered travel. Your trip is confirmed once a minimum number of riders book seats. While this number varies, it's usually 25 people, or 40...
Fri, 26 Nov, 2021 at 11:37 AM
How many people are required on my trip in order for it to be confirmed?
Typically, once you’ve selected your departure city (Rally Point), there is a Status section telling you the number of seats remaining in order to confirm t...
Mon, 10 Aug, 2020 at 5:44 PM
Why do some trips require a minimum number of riders?
Rally connects people who are headed the same way. By traveling together with a minimum number of riders, everyone gets a good price. Some of our trips have...
Thu, 29 Oct, 2020 at 3:05 PM
What is your policy on children? What age is considered an adult?
We love children! The minimum age to ride the bus is thirteen (13) unless accompanied by a guardian. Children ages 4 and under who will be sitting on your l...
Mon, 10 Aug, 2020 at 5:44 PM
What does it mean to save a booking?
You can save a booking without entering payment information for up to seven (7) days. This means your booking page will be saved for you to easily return to...
Mon, 10 Aug, 2020 at 5:44 PM
Can I put a seat on hold?
No, you cannot put a seat on hold without completing the booking process and providing your credit card information.
Mon, 10 Aug, 2020 at 5:44 PM
Which payment methods do you accept?
We accept VISA, Discover, Mastercard, and PayPal.
Mon, 10 Aug, 2020 at 5:45 PM
Can you accommodate riders with disabilities?
We strive to use buses that are accessible to everyone. If you need an ADA-compliant bus, please book early and notify our team of your needs. If you have a...
Mon, 10 Aug, 2020 at 5:45 PM