The Booking Process for Event

I can’t find a pick-up point that is convenient for me. How do I add a new city?
Contact the Rally Customer Experience team via info@rally.co or the live chat option in the bottom righthand corner of your screen. Let us know the event yo...
Tue, 16 Mar, 2021 at 11:29 AM
I can’t find the event I want to go to on your site. Can you add it for me?
At Rally, we do our best to have a full inventory of all of the concerts, games, races, and other events that our  customers are trying to get to. If you do...
Thu, 29 Oct, 2020 at 3:03 PM
How do I know if my trip is confirmed? What happens if not enough people book?
Rally is crowdpowered travel. Your trip is confirmed once a minimum number of riders book seats. While this number varies, it's usually 25 people, or 40...
Fri, 26 Nov, 2021 at 11:37 AM
How many people are required on my trip in order for it to be confirmed?
Typically, once you’ve selected your departure city (Rally Point), there is a Status section telling you the number of seats remaining in order to confirm t...
Mon, 10 Aug, 2020 at 5:44 PM
Why do some trips require a minimum number of riders?
Rally connects people who are headed the same way. By traveling together with a minimum number of riders, everyone gets a good price. Some of our trips have...
Thu, 29 Oct, 2020 at 3:05 PM
What is your policy on children? What age is considered an adult?
We love children! The minimum age to ride the bus is thirteen (13) unless accompanied by a guardian. Children ages 4 and under who will be sitting on your l...
Mon, 10 Aug, 2020 at 5:44 PM
What does it mean to save a booking?
You can save a booking without entering payment information for up to seven (7) days. This means your booking page will be saved for you to easily return to...
Mon, 10 Aug, 2020 at 5:44 PM
Can I put a seat on hold?
No, you cannot put a seat on hold without completing the booking process and providing your credit card information.
Mon, 10 Aug, 2020 at 5:44 PM
Which payment methods do you accept?
We accept VISA, Discover, Mastercard, and PayPal.
Mon, 10 Aug, 2020 at 5:45 PM
Can you accommodate riders with disabilities?
We strive to use buses that are accessible to everyone. If you need an ADA-compliant bus, please book early and notify our team of your needs. If you have a...
Mon, 10 Aug, 2020 at 5:45 PM