On the day you travel
The pickup and drop-off addresses are mentioned on the ticket as “Stop Details”. If you click on “Stop Details”, a new page containing the stop location ...
Thu, 10 Nov, 2022 at 9:06 AM
The best way to stay up to date with your ride is by downloading the OurBus app, which allows you to track your bus in real-time in addition to buying and s...
Thu, 10 Nov, 2022 at 9:06 AM
OurBus is a technology company, and we do not own or operate any buses. That means we partner with different bus companies that meet our stringent standards...
Thu, 10 Nov, 2022 at 9:05 AM
If you wish to cancel a ticket, just follow these simple steps: Click on "Cancel Ticket" in your original OurBus confirmation email. Alterna...
Fri, 3 Apr, 2026 at 9:31 AM
To reschedule your OurBus ticket, here's how it works. If your scheduled departure is more than 60 minutes away, you can simply reschedule your ori...
Sun, 5 Apr, 2026 at 6:03 PM
We’re sorry you missed your bus. If a bus is missed, the ticket cannot be refunded or transferred to a future journey. However, we can move your ticket ...
Fri, 20 Mar, 2026 at 3:08 PM
All OurBus stops might not have a stop sign. Please refer to the “Stop Details” section on your ticket for more information about your stop.
Thu, 10 Nov, 2022 at 9:07 AM
Checking Wi-Fi Availability on Your Bus To confirm whether Wi-Fi is available on your trip, please review the listed amenities on the OurBus website or ...
Sun, 5 Apr, 2026 at 6:07 PM