By default, all one-way and round-trip bookings for travel are fully refundable for any reason until 7 days before the start date of the event. Certain trips may have different dates and will be posted as such. For a more comprehensive view of Rally’s policies, please see our Terms & Conditions.

To cancel a booking, simply: 

  1. Log in to your Rally account*
  2. Go to My Rides
  3. Select the trip you want to cancel
  4. Scroll down to the Edit Booking section
  5. Select "Cancel Booking"

*If you haven't created an account already, an account was created for you at the time of booking with the email address provided. To access your account, please create a password by resetting your password here.